Solutions / Revenue recovery

Water delivered should be water accounted for.

Physical supply and commercial records tell different parts of the same story. Sorqis connects them to identify missed billing opportunities and prioritize careful, evidence-led account review.

Commercial investigation queue

Utility data preview
Example prioritized investigations. Select a case to review evidence.
Rank / CaseTypeConfidenceEstimated impactRecommended actionStatus
Commercial loss89%$2,840 / monthValidate meter against recent field readingUnder review
Commercial loss92%$1,120 / monthReconcile service connection with billingHigh priority

All references are anonymized. Estimated revenue is exposure for review, not a collectible debt or an accusation of unauthorized use.

Where value goes missing

The gap is often between systems.

A healthy connection can exist in GIS, have an active meter and still be absent from a billing run. Cross-system reconciliation helps commercial teams see the complete record.

01

Meter performance

Stopped meters, under-registration and sudden consumption reductions are assessed against supply, historical use and comparable operating conditions.

02

Account reconciliation

Match active service connections to meter and billing records. Flag unbilled connections, duplicates and inconsistent customer categories.

03

Billing continuity

Surface repeated estimates, gaps in reading cycles and unusual adjustments that may obscure actual consumption.

04

Consumption investigation

Highlight patterns that may warrant checking for unauthorized use, while preserving the distinction between a signal and a confirmed finding.

Commercial value, with assumptions visible

Prioritize the accounts worth a closer look.

Estimate revenue at risk using utility-approved tariff, consumption and investigation assumptions. Rank cases by potential value, signal confidence and available evidence.

  • See the account or meter reference and detection reason.
  • Review tariff and customer-category assumptions.
  • Validate with field readings or billing records.
  • Require human approval before customer-facing action.

Meter replacement verification

Utility data preview
Account AC-••184 / Meter M-0842$2,840/ MONTH AT RISK

Example estimate before investigation

Evidence
Three-cycle consumption decline
Investigation
Independent meter test
Intervention
Approved meter replacement
Verification
Compare subsequent actual readings
Revenue confirmation
Reconcile issued bills and receipts

Corrected consumption, billed revenue and cash collected are separate measures. Sorqis keeps those outcomes distinct.

Start with what you have

See What Your Existing
Data Can Reveal.

Connect with the Sorqis team to discuss your network,
available data and water-loss priorities.